Sales Manager

37 ½ hours per week (Full Time, Permanent)

Shipton under Wychwood

People manager, customer manager, business manager.
Are you right for us – are we right for you?
An exciting opportunity with a values-led, forward thinking company.

Founded 25 years ago, the Rooflight Company is a successful, employee-owned West Oxfordshire business with approximately 70 employees, designing and manufacturing rooflights and roof windows for the UK construction / specification market.

The Rooflight Company is not your run-of-the mill organisation. We are open and communicate clearly and regularly with everyone. We recognise and value the strengths each person brings to the team. We continuously challenge the norm to make improvements. We implement change. This has been endorsed by our recent WOBA award as 2020 Employer of the Year.

Our mission, in line with our guiding principles, is to position the customer experience at the heart of everything we do, know what the customer wants, where we add value and profitably deliver on this.

The Sales Manager will be proficient in sales conversion techniques and how to improve conversions, often in a consultative environment. You will need to be numerate, using data to identify trends and plan campaigns and processes accordingly. Reporting to the Sales & Marketing Director, the candidate must have the skills and confidence to work independently, whilst managing the in-house sales force of 3 x Head of Project Team Leaders and their teams.

This is an excellent opportunity for an experienced Sales Manager to join this successful, growing, values-led, customer-focused organisation and become an employee-owner.

  • Develop and execute clear sales activity plans and processes to achieve the sales strategy.
  • Train, coach and develop your team to ever greater heights of performance and satisfaction
  • Achieve team sales targets and KPIs in line with business requirements
  • Increase the sales conversion rates
  • Build and promote strong, long-lasting customer relationships for repeat business and referrals
  • Through your team, deliver a continually improving experience for our customers
  • Through your team, manage the sales pipeline and improve response times to customers
  • Prepare and deliver reports and forecasts
  • Develop detailed product knowledge and an in depth understanding of the UK rooflight market.
  • Through your team, deliver a continually improving experience for our customers
  • Excellent track record of people management
  • 3 years proven track record in Sales Management.
  • Knowledge of CRM systems and data mining
  • A motivated self-starter with a strong focus on results
  • Ability to work independently as well as part of a team.
  • Driven energetic, with a sense of urgency and a competitive nature
  • The ability to demonstrate successfully implementing the tasks set out in this job specification
  • Presentation Skills
  • Strong knowledge of Microsoft applications such as Word, Excel, PowerPoint

Desired

  • Building product / Architect/ construction industry experience

As an employee-owned business our vision is to be a Force for Good through our three Guiding Principles - Values-led Culture, Innovation and Long-term Sustainability. These principles guide future Trustees, Co-owners, the Co-owner Council and the Company Directors in their decision making and activities.

With innovation, we strongly encourage new ideas and market-led thinking to design and make rooflights for the architectural building product market that are novel, elegant and useful, continually balancing form and function.
Long-term sustainability in terms of growth and the environment means that we don’t accept quick fixes or unsustainable solutions. We believe it’s our responsibility to play our part in mitigating climate change and we have an ambitious target of achieving zero waste to landfill and being carbon neutral by 2024.

There are four values within our Values-led Culture – Integrity, Care, Empowered and Unity, each with specific behaviours associated with those values. It creates an atmosphere where personal growth is encouraged, nurtured and recognised.

Candidates must be able to demonstrate that they are aligned with our company vision and values and adopt the following behaviours in their dealings with our employees, customers and suppliers:

Integrity

  • We give and receive honest and constructive feedback.
  • We hold ourselves and each other accountable for our words and actions.
  • We don’t blame, we learn and grow.

Care

  • We work to the best of our ability and take pride in our work.
  • We continuously work in the best interests of our community and our environment.
  • We show active interest in others’ wellbeing and treat them with respect and compassion.

Empowered

  • We trust each other to make well-informed, responsible decisions.
  • We let people know we believe in them and encourage them to grow in knowledge and skills.
  • We continuously challenge the norm to make improvements and implement change.

Unity

  • We support each other to achieve our shared goals and celebrate our successes.
  • We recognise and value the strengths each person brings to the team.
  • We are open and communicate clearly and regularly with everyone.
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