Please use this form to let us know which product(s) you would like to cancel the purchase of and why. Your message will be sent directly to our Commercial Services team who will begin the process of cancelling your order as soon as possible.

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If you wish to cancel a single item please describe it below:


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If We receive notice of cancellation of Your Contract within fourteen (14) days of Our receipt of Your Acceptance and We have not started work on the Products, We shall refund a proportion of the Deposit or the Price if paid after deducting a reasonable fee to reflect Our administration and production costs which shall be between ten percent (10%) and twenty five percent (25%) of the Price;

If We receive notice of cancellation after this fourteen (14) day period or after We have started work on the Products, but before the start of delivery of the Products, We will refund a proportion of the Deposit or the Price if paid after deducting a reasonable fee to reflect Our administration and production costs which shall be between ten percent (10%) and one hundred percent (100%) of the Price. If the sums already paid to Us do not cover such costs in full, then We shall invoice and You agree to pay Us the difference.

For more information about our cancellation policy please refer to our Terms and Conditions which can be found with your quotation, order or on our website www.therooflightcompany.co.uk/terms-and-conditions.

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